Shipping Policy
We strive to ensure a smooth and enjoyable shopping experience at Wolfy-Collection. This policy outlines the shipping and return processes for your reference.
Shipping Costs
We currently only offer shipping to addresses within the Netherlands. Shipping costs are €3,95.
Processing times
We strive to process in-stock orders within 3-5 business day upon receiving confirmed payment. During high volume periods or new collection releases, there might be slight delays. We appreciate your patience during these times!
Delivery Time
We offer standard shipping with an estimated delivery time of 3-5 business days. Once your order is shipped, you'll receive tracking information via email to follow its journey. Please note we do not dispatch on weekends or public holidays.
Carrier
Wolfy-Collection reserves the right to choose the carrier most suitable for your order based on various factors, including speed, reliability, cost, and delivery options.
Returned to sender packages
If your package is not successfully delivered and is sent back to Wolfy-collection by the courier due to e.g. failed delivery attempts, incorrect or undeliverable addresses and refused delivery. we will contact you and refund the order. The original shipping fee is not refundable.
Changes to the Policy
The Shipping Policy may be updated periodically to reflect changes in our practices. Please check for updates regularly. If you have a Wolfy-collection account, you will receive a notification when the Shipping Policy gets updated.
We hope this information clarifies our shipping policy. If you have any further questions, please don't hesitate to contact us at goodvibes@wolfy-collections.com.
Delivery estimates are intended as guidelines only. The estimated shipping time may experience delays due to customs, shipping destinations, and national holidays. We kindly ask that you allow up to 12 business days before reaching out regarding your order. If you have not received your order within this timeframe, please contact us at Goodvibes@Wolfy-collection.com.
Other policies